Customer Support
Context Help
If you feel lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A context menu will open. It contains elaborate info about all the operations that you can perform on the page in question. Each popup shows up on the very same page so that you can quickly return to your work.
Video Tutorials
We have a wide range of how-to video clips explaining how to work with our Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the answer you searching for, explore our comprehensive Frequently Asked Questions section, which includes questions asked by actual clients and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new entries in an attempt to cover all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't find the answer you searching for in the Frequently Asked Questions section either, you can touch base with our great team of customer service technicians available 24-7-365 and eager to help you with any question. Each trouble ticket you send will be answered in less than 1 hour (the average trouble ticket response time being about twenty minutes), so you will never have to wait a long time to receive an answer to your question.